Your information's complete protection is our commitment
This document describes in detail how your personal information is collected, used, and kept secure on the tk698 platform.
This Privacy Policy ("Policy") applies to users ("you" or "user") of the tk698 online gaming platform. By using our website or services, you are considered to have accepted the terms of this Policy. We treat your privacy with the highest importance and use SSL encryption and other security measures to protect your information.
Table of Contents
- 1. Information Collection
- 2. Use of Information
- 3. Information Storage and Security
- 4. Sharing Information with Third Parties
- 5. Cookies and Tracking Technologies
- 6. User Rights
- 7. Information of Minors
- 8. Payment Information Security
- 9. Data Retention Period
- 10. Policy Changes
- 11. Limitation of Liability
- 12. Contact
Information Collection
When creating an account and using services on the tk698 platform, we collect the following types of information. The purpose of this collection is to provide you with a safe, personalized, and smooth gaming experience.
1.1 Information You Provide Directly
Information you voluntarily provide during registration and account management:
- Full name and date of birth (for age verification)
- Valid email address
- Mobile number (for payment verification via bKash, Nagad, Rocket)
- Residential address
- National ID (NID) or passport number (for KYC verification)
- Preferred username and password
1.2 Automatically Collected Information
When you use our platform, the following technical information is collected automatically:
- IP address and device identifier information
- Browser type, language, and version
- Operating system information
- Platform login time, session duration, and activity logs
- Preferred games and betting history
- Referral URL
1.3 Payment-Related Information
For transaction purposes, we collect limited information about your payment methods, such as your bKash / Nagad / Rocket mobile number and bank account details. Complete card or account details are not stored on our servers.
Use of Information
tk698 uses collected information only for lawful, specific, and transparent purposes. The purposes for which we use your information:
- Account Management: To handle registration, verify login, and ensure account security.
- Service Delivery: To smoothly operate gaming, betting, deposit, and withdrawal services.
- Age and Identity Verification: To prevent access by individuals under 21 and to comply with KYC (Know Your Customer) requirements.
- Fraud Prevention: To detect unauthorized transactions, multiple accounts, and suspicious activity.
- Communication: To send important account-related notifications, transaction confirmations, and support.
- Promotional Information: To inform you about bonus offers, promotions, and special events, subject to your consent.
- Service Improvement: To analyze user experience and improve the platform.
- Responsible Gaming: To identify patterns of excessive gambling and provide users with necessary support.
Information Storage and Security
tk698 follows the highest industry standards to protect your personal information. Our security measures include:
3.1 Technical Protection
- SSL/TLS Encryption: All data transfers between your browser and our servers are protected by SSL encryption.
- Encrypted Storage: Sensitive information (such as passwords) is stored using strong hashing algorithms.
- Firewall and Anti-Malware: Protection against cyber threats at the server level.
- Regular Security Audits: Periodic security reviews conducted by third-party experts.
3.2 Administrative Protection
- Only authorized personnel may access personal information on a limited basis.
- All staff are bound by confidentiality agreements and trained in data protection.
- In the event of a data breach, swift action is taken in accordance with established protocols.
Sharing Information with Third Parties
tk698 never sells your personal information to third parties for commercial purposes. However, limited information may be shared in specific circumstances:
4.1 Service Partners
To deliver services, we work with trusted third-party technology partners, such as payment processors (bKash, Nagad, Rocket), game software providers (Pragmatic Play, Spribe, JILI, etc.), and cybersecurity service providers. These partners may only use limited information for contractually agreed purposes.
4.2 Legal Obligations
As part of legal obligations or upon the order of a competent court, we may be required to provide relevant information to the appropriate authorities. Such disclosure is always kept to the minimum necessary.
4.3 Business Changes
In the event of business changes such as mergers, acquisitions, or asset transfers, user information may be transferred. In such cases, we will notify users in advance.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the tk698 platform to improve functionality and personalize your experience.
5.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
- Functional Cookies: To remember your preferences, language, and settings.
- Analytical Cookies: To analyze user behavior and improve the platform.
5.2 Cookie Controls
You can reject or delete non-essential cookies through your browser settings. However, disabling cookies may limit some features of the platform.
User Rights
As a registered user of tk698, you have the following rights. To exercise these rights, please contact our support team:
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: The right to request correction of incomplete or inaccurate information.
- Right to Erasure: The right to request deletion of your personal information in certain circumstances (though this may not be possible where legal or contractual obligations exist).
- Right to Restrict Processing: The right to request that the use of your information be limited in certain cases.
- Right to Opt Out of Promotional Communications: The ability to opt out of marketing communications at any time.
- Right to Lodge a Complaint: The right to file a formal complaint if you are dissatisfied with how we handle your information.
Information of Minors
tk698 is a responsible gaming platform and we strictly prohibit participation by individuals under the age of 21. This platform is for those aged 21 and over only.
Age verification is mandatory at registration. We do not knowingly collect personal information from minors. If it comes to our attention that a minor's information is in our system, we will immediately close that account and arrange for the relevant information to be deleted.
If you become aware of any minor registered on this platform, please notify our support team immediately.
Payment Information Security
We have taken special measures to protect your financial information. All financial transactions on tk698 are processed through SSL-encrypted channels.
8.1 Payment Methods
We handle transactions via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount for each payment method is ৳100 and the minimum withdrawal amount is ৳500. Withdrawals are generally completed within 30 minutes to 3 hours.
8.2 Use of Payment Information
- Payment-related information is used only to complete transactions and to prevent fraudulent activity.
- Full account numbers or PIN codes are not stored in any way.
- Payment gateway partners operate in accordance with their own security standards.
Data Retention Period
We retain your personal information only for as long as necessary. The general policy is:
- Active Accounts: All necessary information is retained while the account is active.
- Closed Accounts: Certain information may be retained after account closure for legal, regulatory, or business requirements.
- Transaction Records: Records of financial transactions are retained for a specified period in accordance with applicable law.
- Marketing Data: If you opt out, your information will no longer be used for marketing purposes.
After the specified period, data is securely deleted or anonymised.
Policy Changes
tk698 reserves the right to amend this Privacy Policy in response to business changes, technological developments, or legal requirements.
- For significant changes, we will notify you via your registered email or through a notice on the platform.
- The date on which the updated policy takes effect will always be shown at the top of this page as "Last Updated".
- If you continue to use the platform after changes are made, you will be considered to have accepted the updated policy.
- If you do not agree with the updated policy, you may request that your account be closed.
Limitation of Liability
tk698 makes every effort to properly protect your information. However, our liability is limited in the following cases:
- We are not responsible for any harm resulting from your own negligence or deliberate disclosure of information.
- We are not liable for information provided on third-party platforms or websites.
- Our liability is limited for data breaches resulting from force majeure or unprecedented cyber attacks.
- However, in the event of any data breach, we will notify the affected users as quickly as possible and take the necessary remedial steps.
Contact
If you have any questions, concerns, or requests about this Privacy Policy, please contact our support team. We are ready to assist in Bengali 24 hours a day, 7 days a week.
Contact Us
For privacy-related requests, we typically respond within 72 hours.
Related Policies
Read our other policies and terms to stay fully informed.